01The role
Admins hold the platform's trust: they approve what gets published, manage accounts, and watch the money and media flows. Every admin action is attributable to an admin account — the role is given sparingly and never shared between people.
02The dashboard
The admin area groups into the review queue (courses waiting for a decision), user management, orders and payments, and the media pipeline view. Counts on the dashboard are live; anything needing attention surfaces there first.
03The golden rule
Students and instructors both experience the platform through admin decisions, so every decision should be explainable: approvals against the published quality bar, rejections with concrete fixable notes, account actions with a reason on record. If you cannot write the reason down, do not click.